Qualified e-bike servicing, dispatched to your door.
One tap connects you with a vetted independent mechanic who actually knows your motor — Bosch, Shimano, Bafang, Yamaha, Brose or Fazua. Flat £35 labour. Parts extra. No upsells.
per visit
No complex hourly rates, no surprise additions. You pay one fixed labour fee for standard jobs. Parts are supplied at cost via our integrated warehouse partners — most jobs are resolved in a single visit.
- · Up to ~60 minutes on site
- · No call-out fee inside 8 miles
- · Parts at warehouse cost
- · 30-day workmanship guarantee
- · Card or bank transfer, post-visit
- · VAT receipt on request
Certified systems only
Bosch, Shimano Steps, Brose, Bafang, Yamaha & Fazua trained.
Next-day attendance
48-hour service guarantee in major UK cities.
Honest scoping
Diagnosis upfront, so the right tech turns up first time.
Workmanship guarantee
If the same fault returns within 30 days, we come back free.
Trained across every major drive system
Three steps from broken to back on the bike.
Tell us what's wrong
Pick your bike, describe the symptom or paste an error code. Our diagnosis assistant scopes the job and flags whether it needs a specialist.
Pick a mechanic & slot
See verified techs near you with ratings, system training, mobile-vs-workshop options and earliest availability — usually within 48 hours.
Pay £35 labour, parts extra
One flat fee, paid after the visit. Parts invoiced at cost via our partner warehouse — no markups, no surprises, no return trips charged twice.
Built for e-bike systems, not just bicycles.
Most general bike shops are excellent at frames and gears, but guess at electronics. Our mechanics are trained on the systems themselves.
Motor diagnostics
Error-code reads, firmware updates, sensor calibration on Bosch, Shimano Steps, Bafang, Yamaha and Brose.
Battery health
Capacity testing, contact cleaning, BMS reset, safe disposal and managed warranty replacement.
Drivetrain & gears
Chain, cassette, derailleur and shifter service tuned for the higher torque of e-bike systems.
Brakes (hydraulic)
Pad swaps, bleeds, rotor truing and ABS-equipped system checks for cargo and speed pedelecs.
Wheels & tyres
Truing, spoke replacement, tubeless setups and puncture-resistant tyre fitting.
Display & wiring
Replace cracked displays, repair wiring harness damage, restore controller comms.
Cargo & family bikes
Heavy-duty servicing for Tern, Riese & Müller, Urban Arrow, Yuba and other utility platforms.
Pre-purchase inspection
Honest, independent check on used e-bikes before you commit. Battery report included.
Describe the symptom. We'll route the right specialist.
A short structured check — error code, noise, behaviour, recent events — lets us scope the job before anyone gets in a van. You get a clear estimate. The mechanic gets a job that matches their kit. Nobody wastes a Saturday.
- Map error codes across Bosch, Shimano, Bafang, Yamaha, Brose
- Distinguish standard 1-visit jobs from multi-hour rebuilds
- Suggest part numbers before the mechanic arrives
- Offer a free 5-minute video triage for unclear cases
Sample diagnosis
On the ground in 16 UK cities, expanding monthly.
Don't see your city? We're often closer than you think — try a postcode search.
Three jobs to be done. One platform.
Book a repair
Mobile visit or workshop drop-off. Flat-fee labour, honest advice, no upsells.
Find a mechanic
Join the network
Keep 100% of the £35 on partner-parts jobs. Steady leads, simple tech, fair pay.
Apply to join
Aftercare, plugged in
Scalable installs and diagnostics for retailers, OEMs and commercial fleets.
Partner solutionsThe people who keep choosing us.
“Three local shops told me to send the bike back to the manufacturer. Their tech fixed a Bosch error 504 in twenty minutes. £35.”
“I run a small delivery fleet of 12 cargo e-bikes. Having one place to book all our servicing has cut my admin in half.”
“Fair, fast, and they actually had the Shimano EP8 diagnostic cable in the van. The visit took 35 minutes start to finish.”
“I had been quoted £180 for a job another mechanic finished in under an hour for £35 plus a £14 part. That tells you everything.”
Straight answers, no jargon.
Still unsure? Our support team replies within an hour during working days. Or jump straight in — booking is free.
Is the £35 fee really flat?+
Yes — for any standard job up to roughly 60 minutes on site. If the work is genuinely complex, the mechanic will tell you upfront and you decide whether to book a follow-up visit (also £35).
What counts as 'parts extra'?+
Anything the mechanic fits — chains, brake pads, cables, batteries, displays, sensors. Parts are sourced via our partner warehouse and invoiced at the listed price. No mystery markups.
Mobile or workshop?+
Both. Most jobs are done on your doorstep. For motor pulls, frame work or warranty diagnostics, your mechanic may suggest a workshop drop-off instead.
Do you cover my brand of e-bike?+
If it uses Bosch, Shimano Steps, Bafang, Yamaha, Brose or Fazua, yes — that's most major brands. We also support many proprietary hub-motor systems.
What about warranty work?+
Many of our techs are authorised to perform warranty diagnostics for major brands. We'll flag warranty eligibility during booking and never invalidate a valid claim.
How are mechanics vetted?+
Validated system training, public liability insurance, a basic background check, plus an agreement to honour the £35 flat-fee promise. Ongoing rating thresholds keep standards up.
What if the fix doesn't hold?+
Workmanship is guaranteed for 30 days. If the same issue returns, your mechanic returns at no extra labour cost.
Can I order parts myself?+
Yes — buy from eBike.Parts and the booking auto-populates with your SKU and bike details. You still pay £35 labour.
“Wherever you and your e-bike are, a trusted mechanic is just one click away.”